Ask about our Managed IT Services option that is tailored to your specific business and can be an "all services included" version for a monthly fee, or an option to just proactively monitor your servers to eliminate most outages before they happen.
The Practical Technologies Managed IT Services program provides affordable proactive IT management and support to growing businesses. Utilizing our unique framework for providing managed IT services, we provide a range of proactive services to keep your computer systems up and running and your people and business productive.
We provide a dedicated technical account manager whose responsibility will be to work with you to determine an appropriate technology strategy and plan work to be done. Your on-site engineer can perform any of these tasks:
- Setup and deployment of new systems
- Assist with the allocation of system resources
- Assist in hardware failure determination and resolution
- Assist in hardware maintenance as required; diagnosis and repair of defective hardware by replacing parts; and installation of hardware upgrades and new systems.
Practical Technologies will keep an accounting of services and provide our clients with periodic reports.